You have the right to withdraw from your order within 14 days after receiving the goods. For more information, please refer to our Right of Withdrawal.

Returns

To make a return, please send the items back within 14 days after notifying us of your withdrawal to the following address:

Returns address

Warehouse / Fulfillment
messenger Transport + Logistik GmbH
Martin-Luther-Straße 7
10777 Berlin
Germany

Please include the following information with your return:

• Customer name
• Order number (if available)

Returns can be made informally; no specific form is required.

Please send returns only to the returns address above and not to our business address.

Orders are processed by a fulfillment partner.

Condition of goods

Items should be returned in their original condition whenever possible. You are only liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.